Privacy Policy

CamelCase Technologies Limited ("we," "us," or "our") operates Grampets, a social network for pet lovers, including its mobile application and website (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and demographic information, such as your age, gender, hometown, and pet-related interests, that you voluntarily provide when you register with the Services, join the waitlist, or participate in activities such as posting pet photos, commenting, or using the Adoption Hub.

Derivative Data

Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, when you access the Services from a mobile device.

Location Data

If you grant location permission, we collect precise GPS coordinates from your device (latitude, longitude, estimated accuracy in meters, and the time of that fix) while you are using the Grampets mobile app. We do not request background or “always-on” location. We send this location with authenticated requests to our servers — the main Grampets API and the chat API — so we can:

• Attach a place to posts, marketplace listings, and pet-adoption listings you create.
• Rank and filter nearby marketplace and adoption listings and otherwise personalize content.
• Operate, secure, and prevent abuse of the Services (including chat).

Other users may see an approximate place label (for example city or region) on content that includes location. We do not display your exact coordinates to other users. You can deny the system prompt or later turn location off in your device settings; we then omit location from requests, and nearby / place features degrade. Revoking permission does not by itself delete location already stored on content you published.

Data from Social Networks

User information from social networking sites, such as Facebook, Instagram, or Twitter, including your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your Grampets account to such social networks.

User-Generated Content

Content you create and share on the Services, such as pet photos, videos, comments, and posts in the Adoption Hub or community groups, which may include information about you or your pets.

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your Grampets account.
• Personalize your feed with pet-related content based on your interests.
• Provide location-based features, including tagging posts and listings and showing nearby marketplace and adoption listings, when you have granted location permission.
• Facilitate interactions in the Adoption Hub, chat, and community groups.
• Improve and personalize your experience on the Services.
• Understand and analyze how you use our Services to develop new features, products, and functionalities.
• Communicate with you, including for customer service, updates, and promotional purposes related to Grampets.
• Monitor and analyze trends, usage, and activities to enhance the Services.
• Prevent fraudulent activities, unauthorized access, and other illegal activities.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law, rule, regulation, or court injunction.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third parties that perform services for us, such as data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes related to pet products and services, as permitted by law.

Interactions with Other Users

When you interact with other users of the Services, such as liking posts, commenting, or sharing adoption listings, those users may see your name, profile photo, and descriptions of your activity.

Online Postings

When you post comments, photos, videos, or other content to the Services, your posts may be viewed by all users and may be publicly distributed outside the Services in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to the Services and other websites, collected via cookies, to provide advertisements about pet-related goods and services of interest to you.

We will retain your information for as long as needed to provide you with the Services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request that we no longer use your information to provide you with the Services, please contact us at the contact information provided below. We will respond to your request within a reasonable timeframe.

We use cookies and similar tracking technologies to enhance your experience and collect information about how you use our Services. Cookies are small text files stored on your device that contain data about your browsing activity. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to access certain features of the Services.

We may use third-party services, such as analytics providers and advertising partners, to analyze usage patterns, deliver targeted pet-related advertisements, and improve the functionality of our Services. These third parties may collect information about your use of our Services through cookies and other tracking technologies.

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

You have the right to access, correct, or delete your personal information. You may also have the right to object to the processing of your personal information or request that we restrict the processing of your information. To exercise these rights, please contact us using the contact information provided below.

Your personal information may be transferred to and processed in countries other than your country of citizenship or residence. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence or citizenship.

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of your personal information. We are committed to complying with these rights and will provide you with the necessary information and assistance to exercise your rights under the GDPR.

We are committed to making our Services accessible to all users, including those with disabilities. We strive to comply with worldwide accessibility standards and guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1. If you encounter any accessibility barriers while using our Services, please contact us so that we can address them promptly.

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account.
• Visiting our account deletion page to request deletion of your account, accessible in the help or account area of our mobile app or website.
• Contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

If you have any questions about this Privacy Policy, please contact us at: